Terms and Conditions

PAYMENT

I process all orders by check, Square or PayPal, and both work with all major credit cards. If payment is made by check, the order will not be sent out until check clears in 2-3 days. 

Payment is due within 3 days of placing an order. If payment is not received within 3 days, your order will be cancelled. 

Please note: Connecticut residents are subject to 6.35% sales tax. 

Accepted methods of payment: Visa, MasterCard, American Express, Discover Card

SHIPPING

With Heart By Hand currently ships only within the U.S.  Orders will be sent out within 5 business days from when payment is received. All orders are shipped USPS. (U.S. Postal Service) via first-class or priority mail.  If  you would like shipping confirmation, please let me know.      Please make sure your shipping address is correct. Insurance available upon request at an additional charge. Not responsible for lost or stolen packages.  

POLICIES ON ARTISTS WORK

All artwork, images, and graphic are the sole property of Jean Rill-Alberto and may not be used by any third party without written permission. Copying or reproducing artwork created by Jean Rill-Alberto is strictly prohibited without written permission from the artist. Jean Rill-Alberto retains all rights to all images of artwork including sold original artworks and retains the right to make reproductions of any and all artwork created by Jean Rill-Alberto. 

If you are very satisfied with your purchase and would like to give me a thumbs up on social media platforms, that would be awesome, thank you! And if you share my photos, please make sure to credit me.  

Any other questions you may have, please contact me.